From the day you get in touch with Edelweiss to browse our luxury self-playing piano collection, to the magical moment when your self-playing piano is delivered—we’re here to make your experience as smooth and effortless as it is exciting. If you’re based in Europe, we arrange for your player piano to be transported, delivered and set up in your home or place of work by our specialist piano removal crews in their dedicated vehicles. For worldwide deliveries, your unique piano is packaged into a purpose-built crate, foil wrapped and vacuumed sealed to ensure its safe arrival in perfect condition.

Edelweiss’ Piano Delivery Team will have contacted you to arrange the day and delivery slot that will work the best for you. On that chosen day – having completed its pre-Delivery inspection – your player piano will be carefully wrapped and prepared for delivery. Your custom self-playing piano will then be moved into one of the specialist piano removal vehicles and carefully driven to your home. On arrival our professionals will normally want to carry out a site survey to ascertain the best access route before carefully and safely executing the delivery and installation of your self-playing piano, which will be pleased to position in your room exactly as you would like it. Once completed they will also be happy to demonstrate the basic functions of your custom piano. It’s now time for you to settle down and enjoy it.

Most European countries are covered by our Piano Delivery Specialists, the piano being transported by road all the way and delivered in the same way as a UK delivery. We also frequently deliver pianos outside Europe. Arrangements may vary depending on your location. Your self-playing piano will be expertly packed into a specialist crate and airfreighted to the airport of your choice. Depending on what you have specified our specialists will fly out and unpack the piano before setting it up in your home.